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Terms and Conditions

HomeTerms and Conditions
Introduction

Welcome to Sorted Mindz AI, a digital platform provided by Sorted Minds IT Solutions, LLC, doing business as Sorted Mindz AI (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and its associated services. By accessing or using our website, you agree to be bound by these Terms and Conditions and any additional terms and conditions that may apply. Use of this website is restricted to those 18 years of age or older with the required mental capacity to consent to the terms contained herein, or a minor whose parents have completed the required parental consent form.  Please read these Terms and Conditions carefully before using our website. If you do not agree to these Terms and Conditions, you must not access or use our website.

Acceptance of Terms

By accessing, browsing, or using the website operated by Sorted Minds IT Solutions, LLC d/b/a Sorted Mindz AI (“the Website”), you, the User, acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you are not authorized to use the Website. It is your responsibility to review these Terms and Conditions periodically for updates or changes. Your continued use of the Website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Changes to Terms

Sorted Minds IT Solutions, LLC d/b/a Sorted Mindz AI (“we”, “us”, or “our”) reserves the right, at our sole discretion, to modify or replace these Terms at any time. A material revision is one that significantly affects users’ rights, obligations, or the nature of the services provided, including but not limited to changes to: privacy practices, data collection and use, intellectual property rights, user conduct requirements, liability provisions, dispute resolution procedures, or governing law. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, shared, and protected when you visit or make a purchase from the Website. We are committed to protecting your privacy and handling your data in an open and transparent manner. By accessing the Website, you agree to the collection and use of information in accordance with this policy. Information collected may include, but is not limited to: identifiers (such as name, email address, postal address, phone number); commercial information; internet activity information; geolocation data; audio/visual information; professional or employment information; inferences drawn from the above categories; and sensitive personal information as defined by the CCPA. For a complete list of categories of personal information we collect and how we use them, please see our detailed privacy notice.

In compliance with the California Consumer Privacy Act (CCPA), residents of California have the following rights: (1) the right to know what personal information we collect, use, disclose, and sell; (2) the right to delete personal information we have collected; (3) the right to opt-out of the sale or sharing of personal information; (4) the right to correct inaccurate personal information; (5) the right to limit the use and disclosure of sensitive personal information; and (6) the right to non-discrimination for exercising CCPA rights. To submit a request related to these rights, please email privacy@sortedmindzai.com. We will respond to verified requests within 45 days of receipt, with the possibility of a 45-day extension with notice.

We do not sell or share your personal information with third parties for monetary consideration. However, some of our data sharing practices may constitute a “sale” or “sharing” under the CCPA, particularly in relation to cross-context behavioral advertising. You have the right to opt-out of such sales or sharing. We may disclose your information to service providers and contractors who assist in operating our business, subject to written contracts that limit their use of personal information. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. For detailed information about our data sharing practices and your opt-out rights, please email privacy@sortedmindzai.com, or visit the Privacy Policy section of this website.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page via your registered email. You are advised to review this Privacy Policy periodically for any changes.

Access and Use of the Website

This clause governs the access to and use of the Website by Users. By accessing or using the Website, Users agree to comply with the terms and conditions set forth herein. The Website Owner grants Users a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these terms and conditions.

Users are responsible for their own compliance with these terms and conditions and shall take reasonable steps to prevent unauthorized access to the Website through their internet connection.

The use of the Website is subject to the following conditions:

  1. Users may not use the Website for any purpose that is unlawful or prohibited by these terms and conditions.
  2. Users agree not to use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website.
  3. Users agree not to obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

The Website Owner reserves the right to terminate or restrict access to the Website for any User who violates these terms and conditions.

Intellectual Property Rights

All intellectual property rights in and to the Website, including but not limited to copyright, trademarks, service marks, trade names, and domain names, are owned by or licensed to Sorted Minds IT Solutions, LLC d/b/a Sorted Mindz AI (“the Website Owner”). The content available on the Website, including but not limited to text, graphics, as well as the underlying source code and software, is protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.

The use of the Website by the User does not grant the User any ownership rights in the intellectual property of the Website or the content thereof. Except as expressly provided in these Terms and Conditions, no part of the Website and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without the Website Owner’s express prior written consent.

By using the Website, the User acknowledges that this is a legitimate use of the Website’s intellectual property and agrees to respect the intellectual property rights of the Website Owner. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms

User Conduct

The User agrees to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.

Users are prohibited from posting or transmitting to or from the Website any material:

  • That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy, or which may cause annoyance or inconvenience.
  • For which they have not obtained all necessary licenses and/or approvals.
  • Which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law or infringe the rights of any third party, in any country in the world.
  • Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software or harmful data).

The Website Owner may at any time, without prior notice and in its sole discretion, remove any content that violates these provisions or is otherwise objectionable.

Disclaimer of Warranties

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED BY SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT AS PROHIBITED BY APPLICABLE LAW. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI DOES NOT WARRANT THAT THE WEBSITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE; THEIR SERVERS; OR ELECTRONIC COMMUNICATIONS SENT FROM SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, OR RELIABILITY OF ANY INFORMATION, CONTENT, SERVICE, OR OTHER MATERIALS PROVIDED THROUGH THE WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT ANY RELIANCE UPON ANY SUCH INFORMATION, CONTENT, SERVICE, OR MATERIALS IS AT YOUR SOLE RISK. IN NO EVENT WILL SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF SORTED MINDS IT SOLUTIONS, LLC D/B/A SORTED MINDZ AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, OR INFORMATION, CONTENT, SERVICES, OR MATERIALS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.

Limitation of Liability

IN NO EVENT, OTHER THAN INSTANCES OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, SHALL Sorted Minds IT Solutions, LLC d/b/a Sorted Mindz AI (“Website Owner”), ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO THE User OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR Website, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR Website, (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR Website BY ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE Website, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

While the Website Owner may facilitate referrals to third parties, including mental health specialists, the Website Owner does not assume liability for the actions, advice, or treatment provided by such third parties. Users acknowledge that their relationship with any third-party service provider is independent of their relationship with the Website Owner, subject to applicable laws and regulations governing medical referrals and healthcare services.

Indemnification

The User agrees to indemnify, defend, and hold harmless the Website Owner, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions by the User or any activity related to the User’s account (including negligent or wrongful conduct) by the User or any other person accessing the Website using the User’s Internet account.

This indemnification obligation will survive the termination of these Terms and Conditions and the User’s use of the Website.

Governing Law

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the Commonwealth of Pennsylvania in each case located in the city of Philadelphia and County of Philadelphia. Each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

Dispute Resolution

In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 60 days, then, upon notice by either party to the other, all disputes, claims, questions, or disagreements shall be finally settled by arbitration, except for claims that qualify for small claims court or where arbitration is prohibited by applicable law administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules and, if one of the parties is a non-U.S. resident, the International Arbitration Rules.

The place of arbitration shall be the principal place of business of the Website Owner, unless otherwise agreed upon by the parties. The arbitration shall be conducted in the English language. The arbitrators’ decision shall be final and binding on the parties, and judgment on the award rendered by the arbitrators may be entered in any court having jurisdiction thereof.

This dispute resolution provision shall survive the termination of any agreement between the User and the Website Owner.

Miscellaneous

This Miscellaneous section shall serve to provide clarity and finality to the Terms and Conditions set forth by Sorted Minds IT Solutions, LLC d/b/a Sorted Mindz AI (the “Website Owner”) in relation to its Website. The provisions contained herein are part of the overall agreement between the Website Owner and the User.

Severability: If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to reflect the parties’ intention or eliminated to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

Entire Agreement: These Terms and Conditions constitute the entire agreement between the User and the Website Owner regarding the use of the Website, superseding all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the User and the Website Owner.

Amendment: The Website Owner reserves the right to amend these Terms and Conditions at any time. Any amendments will be effective immediately upon posting to the Website. Your continued use of the Website following the posting of revised Terms and Conditions constitutes your acceptance of the changes.

Governing Law: These Terms and Conditions and any dispute arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without giving effect to any choice or conflict of law provision or rule.

Waiver: No waiver by the Website Owner of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition. Any waiver must be in writing and signed by an authorized representative of the Website Owner to be effective. or a waiver of any other term or condition, and any failure of the Website Owner to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.